Privacy Policy
At SafeMeet, your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you use our mobile application and website (the "Service"). We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as platform requirements from Apple and Google.
Information We Collect
We collect minimal information necessary to provide our safety services. This includes:
- Account Information: Information you provide when creating an account, such as your name and email address.
- Location Data: Collected only during active SafeMeet sessions to provide real-time location sharing and emergency alerts to your trusted contacts. You control when location sharing is active.
- Contact Information: Names and phone numbers of your designated trusted contacts, used solely for sending emergency notifications as per your explicit instruction.
- Audio Recordings (Optional): If enabled by you, audio may be recorded during emergency situations and securely shared with your trusted contacts for context. These recordings are never accessed or shared by SafeMeet publicly. You are solely responsible for obtaining all necessary consents from other parties involved in any recording, as required by applicable laws in your jurisdiction.
- Usage Data: Non-identifiable data about how you interact with the app (e.g., features used, session duration) to help us improve performance and features. This data is aggregated and anonymized where possible.
- Device Information: Information about the device you use to access the Service, such as device model, operating system version, and unique device identifiers. This helps us ensure compatibility and improve service delivery.
How We Use Your Information
Your data is used exclusively to facilitate SafeMeet's core safety functions and improve the Service:
- To provide, operate, and maintain the Service.
- To send emergency alerts and your live location to your trusted contacts.
- To provide automated check-in reminders.
- To enable emergency voice recording and secure sharing with trusted contacts, as initiated by you.
- To analyze app performance, diagnose technical issues, and improve user experience.
- To communicate with you about Service updates, security alerts, and support messages.
Data Sharing and Disclosure
We never sell, rent, or share your personal data with third parties for marketing purposes. Your information is only shared in the following limited circumstances:
- With Your Trusted Contacts: As per your app settings and explicit initiation, your location data, emergency alerts, and optional audio recordings are shared with your designated trusted contacts.
- With Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data storage, and analytics. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
- In Case of Business Transfer: If SafeMeet is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Data Security
We employ industry-standard security measures, including encryption, access controls, and secure server infrastructure, to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data Retention and Deletion
We retain your personal data only for as long as necessary to provide the Service and for legitimate and essential business purposes, such as maintaining the performance of the Service, making data-driven business decisions, complying with our legal obligations, and resolving disputes. When your personal data is no longer required, we will securely delete or anonymize it. You can delete your account and associated data at any time through the app settings, or by contacting us directly.
Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We will also provide prominent notice (e.g., through the app or via email) for material changes. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@safemeet.space.